Free
For individuals exploring Cog Helpdesk
€0/month
- 2 agents
- 100 tickets / month
- Email support
- Basic reports
- Knowledge base
Pricing
Plans that update live from the catalog
Prices, trials, and quotas are managed by platform admins and reflected here automatically.
Simple, Transparent Pricing
Choose a plan that fits your team. Prices localize by region (INR / GBP / EUR / USD).
Currency:
Starter
For small teams getting started
€14/month
- 5 agents
- 1,000 tickets / month
- 14-day free trial
- Tickets, categories, priorities, attachments
- Basic search + role dashboard
- Basic reports
- Email notifications (rules/templates)
- SLA management + reminders (Basic)
- Departments + teams
- Multi-tenant / Razorpay billing
Growth
For growing support organizations
€26/month
- 15 agents
- 5,000 tickets / month
- 14-day free trial
- Tickets, categories, priorities, attachments
- Basic search + role dashboard
- Basic reports
- Email notifications (rules/templates)
- SMS integration
- SLA management + reminders
- Departments + teams
- Custom branding
- Multi-tenant / Razorpay billing
Business
For established IT & CX teams
€44/month
- 50 agents
- 20,000 tickets / month
- 14-day free trial
- Tickets, categories, priorities, attachments
- Basic search + role dashboard
- Basic reports
- Email notifications (rules/templates)
- SMS integration
- SLA management + reminders
- Departments + teams
- Custom branding
- Audit logs
- Multi-tenant / Razorpay billing
- Priority onboarding / dedicated support
Enterprise
For large or regulated organizations
Custom
- Unlimited agents
- Unlimited tickets / month
- 30-day free trial
- Unlimited agents
- Custom integrations
- 24/7 support